Challenge yourself to make Contact, Contact,

Contact!

Plan to Succeed

Personal contact is the best way to attract new Customers and the secret to building long-term relationships.  Challenge yourself to find new Customers.  Step out of your comfort zone and MEET NEW PEOPLE.  In addition, go through your Customer list and re-connect with EVERYONE , either in person or on the phone.mpaigns 14–19, 2010

Phone contact tips:

Make a quick call just to say hi.

Ask questions. People never hang up on themselves.

Use each Customer’s name.  E veryone loves hearing it.

Watch yourself in the mirror when you are on a phone call. It’s amazing how your facial expressions come through over the phone.

A dd energy to your calls by standing up. People who have good posture come across as more enthusiastic than people who don’t.

Never use a speakerphone.   I t gives the impression that the conversation

Is not important enough to capture 100% of your attention.

Listen.  Really listen to your Customer.  When you know what she wants, you have a better chance of fulfilling her needs and making the sale.

Ask for referrals.  Satisfied Customers are happy to spread the word.

Commit to service.  Tell Customers what you can do

Thank Customers for their business.

Personal contact is a key factor in GROWing a successful business.